Acceptable Use Policy
Guidelines for appropriate use of Candidate Hub services
Last updated: December 31, 2024 | Version 1.1
Important Notice
CandidateHub is operated by New Indigo Solutions. This Acceptable Use Policy governs your use of CandidateHub. Violations may result in account suspension or termination.
1. Permitted Uses
You may use CandidateHub for:
- •Creating and maintaining professional profiles and resumes
- •Analyzing job descriptions and requirements
- •Generating tailored application materials
- •Sharing your public profile with potential employers
- •Legitimate job search and career development activities
2. Prohibited Activities
2.1 False or Misleading Information
- ✗Providing false, misleading, or fraudulent personal information
- ✗Creating fake profiles or impersonating others
- ✗Misrepresenting qualifications, experience, or achievements
- ✗Uploading fabricated documents or credentials
2.2 Abuse of Service
- ✗Using automated tools, bots, or scripts without authorization
- ✗Attempting to reverse engineer or extract our AI models
- ✗Overloading our servers with excessive requests
- ✗Creating multiple accounts to circumvent limitations
2.3 Intellectual Property Violations
- ✗Uploading copyrighted content without permission
- ✗Using others' work without proper attribution
- ✗Violating trademark or patent rights
- ✗Sharing proprietary information without authorization
2.4 Illegal Activities
- ✗Using the service for any illegal purposes
- ✗Violating employment laws or regulations
- ✗Engaging in discrimination or harassment
- ✗Money laundering or financial fraud
3. Content Guidelines
3.1 Prohibited Content
- ✗Hate speech, discriminatory, or offensive content
- ✗Adult, sexual, or inappropriate material
- ✗Violence, threats, or harmful content
- ✗Spam, advertisements, or promotional content
- ✗Malicious code, viruses, or harmful software
3.2 Professional Standards
- •Maintain professional and respectful communication
- •Use appropriate language and tone
- •Respect cultural and personal differences
- •Follow industry-specific ethical guidelines
4. Security and Access
4.1 Account Security
- •Keep your login credentials secure and confidential
- •Do not share your account with unauthorized users
- •Report suspected security breaches immediately
- •Use strong passwords and enable two-factor authentication
4.2 Unauthorized Access
- ✗Do not attempt to access other users' accounts
- ✗Do not probe, scan, or test system vulnerabilities
- ✗Do not attempt to gain unauthorized access to our systems
- ✗Do not interfere with other users' access to the service
5. Privacy and Data Protection
- •Respect others' privacy and personal information
- •Do not collect or store other users' data without consent
- •Comply with applicable data protection laws
- •Report privacy violations or data breaches
6. Commercial Use
6.1 Permitted Commercial Activities
- •Using the service for legitimate job search purposes
- •Creating profiles for employment opportunities
- •Sharing your public profile with employers
6.2 Prohibited Commercial Activities
- ✗Reselling or redistributing our services
- ✗Using the service for recruiting without authorization
- ✗Commercial data mining or scraping of our platform
- ✗Competing services or business activities
Note: CandidateHub aggregates job postings from third-party sources to provide our services. Users may not scrape or extract this data for their own commercial purposes.
7. Compliance and Legal Requirements
- •Comply with all applicable laws and regulations
- •Respect export control and sanctions laws
- •Follow employment and labor law requirements
- •Adhere to professional licensing requirements
8. Reporting Violations
If you encounter violations of this policy, please report them by:
- •Using our in-platform reporting tools
- •Contacting our support team directly
- •Providing detailed information about the violation
- •Including relevant evidence or documentation
9. Enforcement and Consequences
9.1 Investigation Process
- •We investigate reported violations promptly
- •Users may be asked to provide additional information
- •We may suspend accounts during investigations
- •Decisions are made based on available evidence
9.2 Potential Consequences
- ⚠Warning: First-time or minor violations
- ⚠Temporary Suspension: Serious or repeat violations
- ✗Account Termination: Severe or persistent violations
- ✗Legal Action: Illegal activities or significant harm
10. Appeals Process
If you believe your account was suspended or terminated in error:
- •Contact our support team within 30 days
- •Provide detailed explanation of your appeal
- •Include any relevant evidence or documentation
- •Appeals are reviewed by our policy team
- •Decisions are typically made within 7-10 business days
11. Changes to This Policy
We may update this Acceptable Use Policy to reflect changes in our services or legal requirements. Significant changes will be communicated through email or platform notifications.
12. Contact Information
New Indigo Solutions - Policy Team
Product: CandidateHub
Email: sales@aicandidatehub.com
Address:
105 Cecil Street, #18-18
The Octagon
Singapore 069534
Version History
Version 1.1 (December 31, 2024)
- Minor updates to align with overall legal documentation revisions
Version 1.0 (November 30, 2024)
- Initial release of comprehensive legal documentation
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