Cookie Policy
How we use cookies and similar tracking technologies on Candidate Hub
Last updated: December 31, 2024 | Version 1.1
Cookie Notice
CandidateHub is operated by New Indigo Solutions. This policy explains how we use cookies and similar technologies to enhance your experience on our platform.
1. What Are Cookies?
Cookies are small text files that are stored on your device when you visit our website. They help us recognize your browser and remember certain information about your preferences or past actions on our site.
2. Types of Cookies We Use
2.1 Essential Cookies
These cookies are necessary for the website to function properly and cannot be switched off:
- •Authentication: Keep you logged in during your session
- •Security: Protect against cross-site request forgery attacks
- •Load Balancing: Distribute server load for optimal performance
- •Session Management: Maintain your current session state
2.2 Functional Cookies
These cookies enable enhanced functionality and personalization:
- •Preferences: Remember your settings and preferences
- •Language Settings: Store your preferred language
- •Theme Preferences: Remember your display preferences
- •Form Data: Temporarily store form information
2.3 Analytics Cookies
These cookies help us understand how visitors interact with our website:
- •Usage Analytics: Track page visits and user interactions
- •Performance Monitoring: Monitor site performance and errors
- •Feature Usage: Understand which features are most popular
- •User Journey: Analyze how users navigate through our site
2.4 Marketing Cookies
These cookies are used to deliver relevant advertisements (with your consent):
- •Advertising: Show relevant ads based on your interests
- •Retargeting: Display ads for our service on other websites
- •Campaign Tracking: Measure the effectiveness of marketing campaigns
- •Social Media: Enable sharing and social media integrations
3. Third-Party Cookies
We may allow certain trusted third-party services to place cookies on your device:
3.1 Analytics Providers
- •Google Analytics: Website usage and performance analytics
- •Performance Monitoring: Error tracking and performance metrics
3.2 Marketing & Analytics Platforms
- •HubSpot: Tracking website analytics and marketing campaign performance (Portal ID: 243852652)
HubSpot tracking cookies include:
- •__hstc - Main visitor tracking cookie (expires: 13 months)
- •hubspotutk - Visitor identification token (expires: 13 months)
- •__hssc - Session counter cookie (expires: 30 minutes)
- •__hssrc - Session indicator cookie (expires: session)
- •__hsfp - Fingerprint cookie for tracking (expires: 13 months)
- •__cf_bm - Cloudflare bot management cookie (expires: 30 minutes)
These cookies help us understand which marketing campaigns drive website traffic, track conversions, and improve user experience. For more information about HubSpot's cookies, visit: HubSpot Cookie Documentation
3.3 Infrastructure Services
- •Supabase: Authentication and session management cookies
- •Vercel: Hosting and deployment cookies
- •Google Gemini AI: AI processing and content generation
3.4 Payment Processors
- •Polar: Secure payment processing for subscriptions
- •Fraud Prevention: Security and fraud detection services
4. Cookie Duration
4.1 Session Cookies
These temporary cookies are deleted when you close your browser:
- •Authentication tokens
- •Current session data
- •Shopping cart contents (if applicable)
- •Form submission data
4.2 Persistent Cookies
These cookies remain on your device for a set period:
- •Remember Me: Up to 30 days for login convenience
- •Preferences: Up to 1 year for user settings
- •Analytics: Up to 2 years for usage analysis
- •Marketing: Various durations based on campaign needs
5. Managing Your Cookie Preferences
5.1 Browser Settings
You can control cookies through your browser settings:
- •Block All Cookies: Prevent all cookies from being stored
- •Block Third-Party Cookies: Allow only first-party cookies
- •Delete Existing Cookies: Remove all stored cookies
- •Cookie Notifications: Get notified before cookies are set
5.2 Platform Cookie Preferences
You can manage cookie preferences directly on our platform:
- •Access your account settings
- •Navigate to privacy preferences
- •Choose which types of cookies to allow
- •Update your preferences at any time
5.3 Opt-Out Options
For specific types of cookies, you can opt out:
- •Google Analytics: Use Google's opt-out browser add-on
- •Advertising: Visit industry opt-out pages (DAA, NAI)
- •Social Media: Adjust settings in your social media accounts
6. Impact of Blocking Cookies
6.1 Essential Functionality
Blocking essential cookies may result in:
- ✗Inability to log in or maintain sessions
- ✗Loss of personalized settings
- ✗Reduced security features
- ✗Impaired website functionality
6.2 Enhanced Features
Blocking functional cookies may result in:
- ⚠Repeated requests for preferences
- ⚠Loss of customization options
- ⚠Reduced user experience quality
7. Mobile Apps and Other Technologies
In addition to cookies, we may use other tracking technologies:
- •Local Storage: HTML5 local storage for app-like functionality
- •Session Storage: Temporary data storage for single sessions
- •Web Beacons: Tiny images that track email opens and page views
- •Fingerprinting: Technical analysis for security and fraud prevention
8. International Users
8.1 European Union
For EU users, we comply with GDPR requirements:
- •Obtain consent before placing non-essential cookies
- •Provide clear information about cookie purposes
- •Allow easy withdrawal of consent
- •Respect "Do Not Track" signals where legally required
8.2 Other Jurisdictions
We respect local privacy laws and regulations in all jurisdictions where we operate.
9. Children's Privacy
Our services are not directed at children under 16. We do not knowingly use cookies to collect information from children under 16 years of age.
10. Security
We implement security measures to protect cookie data:
- •Encryption: Sensitive cookie data is encrypted
- •Secure Transmission: Cookies are transmitted over secure connections
- •Limited Access: Restricted access to cookie data
- •Regular Audits: Periodic security reviews and updates
11. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes through:
- •Updated "Last updated" date at the top of this policy
- •Email notifications for material changes
- •Prominent notices on our website
12. Contact Information
If you have questions about our use of cookies or this Cookie Policy, please contact us at:
New Indigo Solutions - Privacy Team
Product: CandidateHub
Email: sales@aicandidatehub.com
Address:
105 Cecil Street, #18-18
The Octagon
Singapore 069534
Version History
Version 1.1 (December 31, 2024)
- Minor updates to align with overall legal documentation revisions
Version 1.0 (November 30, 2024)
- Initial release of comprehensive legal documentation
© 2026 New Indigo Solutions. All rights reserved. This Cookie Policy is part of our Privacy Policy and Terms of Service.